1. What data we collect
We may collect data you provide, such as name, phone number, email address and messages submitted through forms, as well as technical data such as IP address, device information, campaign source, UTMs, pages visited and interactions with the website.
2. How we use your data
We use this data to respond to requests, organize service appointments, improve user experience, measure website performance, analyze campaigns and support commercial communication when there is a legal basis for it.
3. Legal basis
Data processing may occur based on your consent, the performance of preliminary steps relating to service requests, compliance with legal obligations, and legitimate interest for security, service improvement and performance measurement.
4. Data sharing and international transfer
Your data may be shared with providers that operate infrastructure, hosting, analytics, marketing tools, CRM, automation, messaging and operational support, always within purposes compatible with this policy. Some of these providers may be located outside Brazil or process data on servers abroad. In such cases, we adopt contractual and technical safeguards to ensure an adequate level of protection as required by applicable law.
5. Cookies, pixels and remarketing
We use necessary cookies for the website to function and, where applicable, analytics and marketing cookies and pixels to measure campaigns, understand navigation, build audiences and execute remarketing strategies.
5.1. Google AdSense and advertising
The website may display ads through Google AdSense to help fund free blog content.
- Google AdSense uses cookies (including technologies associated with the DoubleClick/Google network) to serve more relevant ads and limit the frequency of display of a given ad.
- These cookies may collect data about visits to this and other websites to personalize advertising.
- You can learn more in the Google AdSense privacy FAQs and in your Google Account ad settings.
- We may also promote Flor de Camomyla store products, courses and own content; in such cases, the communication is from the brand itself.
The use of advertising does not change our commitment to providing honest and helpful growing guidance.
6. Forms and leads
When you fill out our forms, we record the information submitted and, when available, attribution parameters such as utm_source, utm_medium, utm_campaign, gclid and fbclid to identify the lead source.
7. Retention and security
We retain data for the period necessary to fulfill the purposes stated, comply with legal obligations and safeguard rights. We adopt reasonable technical and organizational measures to protect data against unauthorized access, loss and misuse.
8. Your rights
You may request confirmation of processing, access, correction, anonymization, portability, withdrawal of consent and other measures provided for by applicable law, subject to legal exceptions.
9. Data Protection Officer (DPO)
Our Data Protection Officer can be contacted at flordecamomyla@gmail.com. The DPO acts as a communication channel between Flor de Camomyla, data subjects and the data protection authority.
10. Contact
To exercise your rights or ask questions about privacy, please contact us at flordecamomyla@gmail.com or through our official service channels.